This privacy notice explains how SEEC collects, uses and protects your personal data. We're committed to being transparent about what information reaches us and how we handle it.
Who is responsible for your data
SEEC is responsible for the personal data we collect through this website. If you have questions about how we handle your information, you can contact us at [email protected].
What information reaches us
You may give us information directly — for example, when you contact us by email or fill in a form on the site. We also collect information automatically through standard web technologies. This includes your IP address, the pages you visit, how long you spend on them, and the device you're using.
We use analytics to understand how people use this site: which pages are most helpful, where visitors come from, and whether our content answers the questions you're searching for. This helps us improve the guidance we publish.
Who else sees your data
We do not sell your personal data. We may share information with trusted service providers who help us run the site — for example, our hosting provider and analytics tools. These providers are bound by strict confidentiality agreements and process data only on our instructions.
We may also disclose your data if the law requires it, or to protect the safety and security of the site.
Your rights under UK GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to:
- Ask what personal data we hold about you
- Request a copy of your data in a portable format
- Ask us to correct information that is inaccurate
- Ask us to delete your data, subject to legal obligations we may have
- Object to how we use your information
- Ask us to restrict how we process your data
To exercise any of these rights, write to [email protected] with your request. We will respond within 30 days.
How long we keep your data
We keep contact information for as long as needed to respond to your message. Analytics data is typically retained for 12 months. If you ask us to delete your data, we will do so unless we have a legal reason to keep it.
Children and under-18s
This site is not aimed at children. If you are under 18 and use this site, we process your data only with parental or guardian consent. If you believe we have collected data from a child without proper consent, please contact us at [email protected] and we will remove it.
Changes to this policy
We may update this privacy notice from time to time to reflect changes in how we handle data or changes in law. The most recent version is always available here. If we make significant changes, we will notify you.
Your supervisory authority
If you have concerns about how we handle your data and want to make a formal complaint, you can contact the Information Commissioner's Office (ICO), which oversees data protection in the UK. Visit ico.org.uk for more information.
This website is an information site. We do not sell any goods or services.